EasyEnroll Privacy Policy

Effective date: July 20, 2026

Overview

EasyEnroll provides customer relationship management, communications, scheduling, document workflow, cloud storage and reporting tools for education agencies and related organizations. This Privacy Policy explains how EasyEnroll collects, accesses, uses, stores, protects, retains and shares personal information and customer data.

Information we process

Depending on the features used, EasyEnroll may process account and user profile information, organization records, leads, client records, contact information, dates of birth, addresses, immigration and study-related information, documents, workflow records, appointments, communications, audit and security logs, billing-related records, integration records and support communications.

How we use information

EasyEnroll uses information to authenticate users, operate CRM features, display and manage connected mailboxes, send user-authorized communications, synchronize appointments, manage documents and cloud storage, provide support, maintain integrations, prevent abuse, protect the service and comply with applicable law.

Google user data

When an authorized user connects a Google account, EasyEnroll accesses only the Google user data needed to provide the visible Gmail, Google Calendar and Google Drive features selected by that user or organization.

This may include basic Google account identity, Gmail mailbox and message data, Google Calendar event information, and files and folders created or managed through EasyEnroll in Google Drive. See the Google User Data Notice for detailed disclosures.

Google data sharing and transfer

EasyEnroll does not sell Google user data or transfer it to advertising platforms, data brokers or information resellers. Google user data is not used for advertising, retargeting, creditworthiness decisions or lending purposes.

Google user data may be processed by cloud hosting, database, security and operational infrastructure providers acting on EasyEnroll's behalf only where necessary to operate, secure or support the service. Data may also be disclosed when directed by the authorized customer or user, when necessary to investigate security or abuse, or when required by applicable law.

AI and machine-learning restrictions

EasyEnroll does not automatically route Gmail, Google Calendar or Google Drive API data into OpenAI, Hiva or another third-party AI or machine-learning service. A user may choose to submit content to a separate AI support feature; any such user-directed submission is handled as part of that support request. EasyEnroll does not use Google Workspace API data to develop, improve or train generalized or third-party artificial intelligence or machine-learning models.

Google API Services User Data Policy

EasyEnroll's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

These restrictions apply to raw Google user data and data that is aggregated, anonymized or derived from Google user data.

Storage and protection

OAuth access and refresh tokens used by active Google integrations are encrypted before database storage. Google API communications use encrypted HTTPS connections. Access is restricted through authenticated tenant, user-role, mailbox and integration permissions.

EasyEnroll uses technical and organizational safeguards designed to protect data against unauthorized access, use, alteration, loss or disclosure. No system can guarantee absolute security.

Retention and deletion

Google OAuth credentials are retained while the applicable connection remains active and are removed or invalidated when the integration is disconnected. Integration identifiers and synchronization records are retained while needed to maintain the connected feature or for security, support and audit purposes.

Disconnecting Google Drive removes EasyEnroll's stored connection credentials but does not automatically delete files already created in the user's Google Drive. Deleting certain clients, tickets or synchronized documents in EasyEnroll moves related EasyEnroll-managed Drive items to the connected account's Google Drive trash.

Certain records may be retained where required for legal, security, audit, fraud-prevention, dispute-resolution or financial obligations. Residual backup copies may remain until overwritten through ordinary backup cycles. See the Data Deletion Instructions.

Contact

Privacy questions and deletion requests may be sent to support@easyenroll.ca.